Shipping & Returns

 
 
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Shipping

USPS - Priority Mail Or Express Mail

At this moment, we are shipping our products via the USPS.

We will ship orders within 1-2 business days from the date the order is placed. However, we may require additional processing and packing time depending on how high our order volume is, specially during the holidays and sales.  

For orders over $400.00, please contacts us via e-mail or call at (808) 987-4918, or (808)987-5277. 

 

Returns

At King's Cup 100% Kona Coffee, our priority is to ensure the satisfaction of our customers. 

We appreciate all the feedback we can get. If you are not satisfied with your purchase for any reason, please let us know right away. We will either replace the product(s) you have purchased or issue a refund of the price of the product(s) you have purchased, excluding shipping costs. 

Contact us at contact@kingscupkonacoffe.com for instructions about how to return products.

  • You are responsible for the costs of shipping the product back to us, unless the return is a result of our error, for example, if you received an incorrect or defective item.
  • Once we receive the returned product, we will issue a credit.
  • We will replace any orders that are not received.
  • We are unable to refund any purchase older than 30 days.